Privacy Policy

Last updated: May 2026

1. Introduction

AL-Fahad AL-Omraniya Company for General Trading and Equipment ("we", "us", "our") respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains what we collect when you visit fahad-iq.com or contact us through our channels, how we use it, and the choices available to you.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact details — name, email address, phone number and company information submitted through our quote form, email or phone calls.
• Inquiry details — the materials, quantities, specifications and timelines you describe when requesting a quote.
• Technical information — basic data your browser sends automatically, such as IP address, browser type, pages visited and approximate location.

3. How We Use Your Information

We use the information you provide to:

• Respond to your quote requests and inquiries.
• Source materials and prepare formal quotations.
• Maintain communication during ongoing orders and projects.
• Improve our website, services and customer experience.
• Meet our legal, regulatory and contractual obligations.

4. Sharing Your Information

We do not sell your information. We may share it only as needed with:

• Trusted suppliers and shipping partners involved in fulfilling your order.
• Service providers who help operate our business (such as email, logistics and accounting providers).
• Government authorities when required by Iraqi law, customs regulations or court order.

5. Cookies and Tracking

Our website may use a small number of cookies for essential functionality (such as remembering whether you have dismissed a notice). We do not currently use advertising or third-party tracking cookies. You can control cookies through your browser settings.

6. Data Security

We take reasonable technical and organizational measures to safeguard the information you share with us. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may at any time request to:

• Access the personal information we hold about you.
• Correct inaccurate or outdated information.
• Ask us to delete your data, subject to legal retention requirements.
• Withdraw consent to receive marketing communications.

To make a request, email info@fahad-iq.com.

8. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above will reflect the most recent revision. Significant changes will be highlighted on this page.

10. Contact Us

Questions about this policy or about how your data is handled?

AL-Fahad AL-Omraniya Company
Al-Tuwaisa, near Al-Arousa Roundabout, Basra, Iraq
info@fahad-iq.com
+964 771 000 0555